Home More Mobile banking Diamond Bank customer care Number & how to chat with them online

Diamond Bank customer care Number & how to chat with them online

Diamond Bank customer care Number

Diamond Bank customer care Number and how you can contact them online

For all your enquiries and complaints relating to Diamond Bank account and transactions such as how to transfer money using the Diamond bank USSD code, how to check Diamond bank account balance, how to use and download Diamond bank mobile app or how you can recharge your line via the Diamond bank recharge code, this post provides the various ways you can contact Diamond Bank customer care number online.

There are various ways you can contact Diamond Bank customer care. You can contact them via their dedicated phone number, you can chat with them online via their website and you can message them on social media on Facebook, Twitter and Instagram

Diamond Bank is a very popular bank in Nigeria, the bank has millions of active customers. With that lies lots of responsibility, as customers would typically have complaints and enquiries every once in a while. The bank values the satisfaction of their customers at all times, so feel free to send your complaints.

There are so many reasons you might want to contact a Diamond Bank customer care representative. Either you need information on Diamond Bank account details or you want to know your account balance enquiry. From experiencing card transaction issues to requesting for your ATM card to be blocked because of theft or other online banking enquiries.

You might also want to get information about Diamond USSD code for money transfer, how you can check your Diamond bank account balance or how you can recharge your phone using the Diamond bank airtime recharge code.

Whatever may be the reason for contacting the diamond bank customer agents, we have enumerated the various ways you can contact them below.

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How to chat with a Diamond Bank customer care representative online

Diamond bank chatting process

If you are always online and have access to the Internet, then you can chat them up for any assistance or enquiries.

  1. Go to their live chat platform here
  2. You will be taken to a form where to enter your details
  3. Enter your name, phone number, email address, account number and other details.
  4. Finally, click send

They will reply to the chat immediately if it’s between working hours, and you can ask them anything in the conversation.

How to contact Diamond Bank agent via voice call 24/7

However, if you don’t have the patience nor Internet data, you can call them directly via the numbers below. Simply dial the numbers below and speak to their customer care representative.

Diamond Bank customer care Number [s]

  • +234-1-2701500
  • +234-1-2620740 – 9
  • +234-1-6283892
  • +234-1-4489830
  • 0700-300-0000

How to contact Diamond Bank customer care on Social Media

If you are on Twitter,

simply follow their official handle www.twitter.com/diamondbankhelp

and tweet them your message.

You can as well contact them on Facebook and Instagram on their pages below.

  • Facebook: DiamondBankNG
  • Instagram: @diamondbankng

How to contact Diamond Bank customer care Via Email

You can send them an email as well, send all your complaints and enquiries to,

Contact their Customer care at Diamond Bank Office

You can as well get in touch with their customer service reps at the nearest Diamond bank offices. Please take note that Diamond bank has merged with Access Bank, so all Diamond Bank branches now carry Access Bank new logo.

Below is the head office of Diamond Bank.

  • Diamond Bank PLC (Head Office, PGD’s Place)
  • PGD’s Place, Plot 4, Block 5, BIS Way, off Lekki-Epe Expressway, Lekki, Lagos
  • Telephone: +234-01-4489830, 0700-300-0000
  • Fax: +234-1-2619728

Always know that Diamond bank Swift Address is DBLNNGLA. And you can always visit any Diamond branch for more information.


  1. plz i really my ATM CARD, u have debited me for d card since 2 to 3 months now, am in abuja nd ur bank refused to issue me another ATM CARD telling me to wait for d card to be brought to abuja plz send d card to abuja bcuz we all need what we have paid for without our permissions plz i need my card

  2. I am still very surprised that up till today my transaction I made in Maiduguri Main Access Bank was not successful and the said amount was not refunded back to my Account.
    I lodged a complain at your Maiduguri Main Access Bank that I made an over counter transfer to A Gtbank on the 2nd of 2019 an amount of 150,000(One Hundred and Fifty Thousands Naira Only) from my old Diamond Bank Account now Access Bank (0012028804) in Maiduguri Main Branch Access Bank to a Gtbank Account 0138823574 and the beneficiary did not received value and I was debited for it. I present the bank statement of the beneficiary in the same branch with a complaint letter and up till moment I have not gotten any positive respond. If I did got positive within this week, I will lodge complain in the court.

  3. Please,I transferred 4000 naira to another account. The person has not received the money but my account has been debited. Please how do I retrieve my money?

  4. Good day, I made a withdrawal of 5000 naira and I was debited twice and there was no charge back.
    Please o! I need my money back.

  5. Pls three days ago I mistakenly blocked my pin,and I have been trying to change another one but it not working out,and I am always busy I don’t have chance to go to the bank.pls help me out.

  6. Please I need my bvn number I lost my phone and I don’t know what to do
    I open the account at abak akwa ibom state 2016 if not mistaken pls I need to fast

  7. Yesterday 23rd of January 2019 I want to paga agent shop know as Edward plaza to a withdrawal 10000 from my diamond extra account, which we used the pos machine once and was declined due to network issue and later try it by using diamond transfer code*426#, to paga Gtb account then I got debit alert but paga didn’t receive credit alert. And they insisted not to deliver cash until they receive confirmation. Thanks.

  8. I made a transaction to this information, Nwaiwu Joy Chinemrem 5093003 Ecobank on the date of 16th Jan 2019 but she hasn’t yet receive the money.

    • I tried to make a deposit of #2,000 to my bet9ja wallet but wasn’t credited while my account have been debited

  9. I want diamonds Bank help me open my mobile app or send me everything that I well used to do it

  10. I made 2000 transfer on 18 October 2018 to FCB and I was debited immediately but latter discovered that the transaction was not successful when we went to cash the money from FCB.. Pls I want to know what exactly happened. Thank you

  11. Hello please I have a complain I send( transfer)money to someone to her accct and when doing that I saw her name but I later saw a different name peter and I don’t know why so I want toake enquire please. I send email buy no one is responding to me


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