If you’re an FCMB account holder then I’m sure there might have been times you would want to get in touch with any of their customer care representatives to ask a question or two without actually visiting any of their branches. Well, you can do that from the comfort of your home, while abroad or anywhere else you might be via various means.
FCMB customer care representatives are also available 24/7 to provide answers to the question you have and also assist you with some basic transactions. There is a whole of issues and complaints that they can help you with which includes but not limited to the following:
- Information on FCMB related products and services
- ATM card Blocking
- Request for a New ATM Card
- Mobile Banking App Issues
- Transaction issues
- Online Banking Password Reset
- Reactivation of Dormant account
- Check Book Request
- Set Up Mobil Banking
- Statement of account request
- Account Balance
You can do all these and more just by contacting one of the always available FCMB customer care representatives and there are different ways to do so. You can simply choose the one you prefer.
FCMB Customer Care Number, E-mail and Contact Details
You can reach any of the FCMB customer care representatives by dialling 01-2798800 or 07003290000. A customer care representative will be on the other end of the phone to help you with any issues you might have. If you don’t have airtime but connected to the internet, you can chat with them on WhatsApp by adding up either (+234) 09099999814 or (+234) 09099999815. Alternatively, you can get across to them on Twitter, Facebook or via email.
On Facebook, you can search for “First City Monument Bank Page” or Click on This FCMB Facebook Page to take you straight to their Facebook page. Their twitter handle is @MyFCMB and their e-mail is [email protected] Some Complaints and issues will require you as an FCMB account holder to visit the nearest branch close to you in order to get sorted but most issues, enquiries and complaints can be resolved over a phone call or via a WhatsApp, Twitter, Facebook or e-mail chat. You can now choose the one you prefer or the one that is easily accessible to you through which you can reach them.