How to Fix Gmail keeps stopping issues on smartphones

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Fix Gmail keeps stopping issues

Have you recently noticed that your Gmail is having some issues like the app keeps stopping each time you open it? Would you like to know how to fix Gmail keeps stopping issues? Then, we suggest that you read today’s post as we talk about different ways to fix your Gmail. Gmail crashing, not opening, or working is a common issue amongst users and in most cases can easily be fixed. Gmail like any other application requires the operating system to run smoothly. But without further ado, let’s show you to fix your Gmail issues.

Update your Gmail App

How to Fix Gmail keeps stopping issues on smartphones

It could be that the issue is from Gmail themselves and they noticed it, which is why they release a new update. Perhaps the version of Gmail on your phone has a software bug that will be rectified with an update. So go to the Google play store or your phone’s store and check for a new Gmail update. If there is an update for Gmail on the store, then proceed to download/install it. In most cases, this method should fix any Gmail issue you’re experiencing. To update your Gmail, follow the guidelines below;

  • Make sure you’re connected to the internet and open the Google play store app.
  • Click on the three-line button at the top-level corner of the screen to open the side menu.
  • Tap on “My Apps & Games”, then wait for few seconds to load your app updates.
  • Take your time and look for Gmail on the list. When you see it, tap the “Update” button next to it.
  • After updating the app, go to the app drawer and open Gmail app to see if the issues have stopped.

Clear the Cache of the Gmail App

If the issue persists after updating the Gmail app, then try clearing the cache of the app. Clearing the cache is another way on how to fix Gmail keeps stopping issues on smartphones. It could be that it a bug found its way into the stored data, so clearing the cache will get rid of the bug. You can clear the cache of the Gmail app by;

  • Open the “Settings” app on your smartphone and click on “Apps & Notifications”
  • Click on “Manage Apps” to view all the apps installed on your device.
  • Then locate and select the Gmail app.
  • Click “Storage & Cache”
  • Tap “Clear Cache” to wipe cached data of the app.
  • Then click on “force stop” the app on the app info page.
  • After that, re-open the Gmail app to see if the issue is fixed.

Uninstall Gmail Updates

Funny but true, it could be that the new Gmail update that was released does not support your phone system or that the update has a bug in it. There are instances where the development team of a software product is forced to quickly release another update cause their latest release features a bug. So in this case, you need to uninstall that update you made and wait for the dev team to release another update. To uninstall your Gmail update;

  • Open “Settings” on your smartphone and click on “Apps & Notifications”.
  • Tap on “Manage Apps”.
  • Then locate and click on the Gmail app.
  • There is a 3-dotted menu at the top-right corner of your screen.
  • Then click on “uninstall updates” to restore the Gmail to its initial version.
  • Now launch Gmail to see if the issue has been fixed and it’s working perfectly fine.

Remove the Google Account and Sign Back In

Another method on how to fix Gmail keeps stopping issues on smartphones is to remove your Google account and sign in again. Yes, there are times when the problem is not from your phone or the Gmail app, rather it’s from your Google account. If this is the case, remove the account and resigning back in should fix the issue. You can do that by;

  • Open Settings on your smartphone, scroll and select your default Google account.
  • Press “Remove” account and confirm.
  • Then go back to your phone’s Settings.
  • Scroll down and add back the Google account you just deleted.
  • Try using your Gmail again to see if the issue has been fixed.

Check your Phone Storage

It could be that you’re running low on storage which is causing the Gmail app to misbehave. If your phone storage is low, you’ll need to free some storage space for the Gmail app to run smoothly. Not just the Gmail app, but every application on your phone needs space to run and function smoothly.

Ensure that you always have at least 1GB of free storage space on your phone. You can clear space by going to Settings >> Storage >> Internal Storage. You should be able to see apps or files that are eating up your storage, you can then delete the unnecessary ones.

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