In this guide, we will be looking at different ways through which we can fix the “process com.android.phone” error that occurs on some Android smartphone. While it is still unclear what causes this error and why it only affects some Android devices and not all, we, however, know for sure that the error message has to do with your network connectivity, specifically the phone app and SIM toolkit app on your android smartphone.
Now, The issue isn’t something be worried about as it can easily be fixed with a few steps which we will soon be listing out. But first, you’ll need to know that different methods have worked for different people make sure you try all the steps listed below, one of which will ultimately fix the issue and stop the error message from popping up on your android device. Without any further ado, let’s get right down to it.
How to Fix “Unfortunately the Process com.android.phone” Has Stopped
Disable Automatic Date and Time
While this doesn’t always fix the issue, it has been reported to fix it on a couple of devices with the issue present which is why it out the first option here. You can do this by going to your Settings Menu, Locate the date and time from the list or just use the search bar at the top of the settings menu to search for date and time. Once you get to the data and time Menu, turn off automatic date and time then reboot. Hopefully, this will stop the error from coming up, if it doesn’t, try the next step Below.
Clear Cache and Data of Phone App and SIM Toolkit App.
Since the issue is related to network connectivity, clearing the data and cache files for both the phone app and SIM toolkit app is the next thing to do. You can achieve this going to your settings menu, click on the app and locate the phone and SIM toolkit app, Click on them and clear both data and cache for both apps. Now reboot your device and see if the issue persists.
Boot Your Phone Into Safe Mode
Booting your phone Into safe mode is also another way to check if a third-party app is responsible for the error message as some apps can mess with the stock apps you have on your device. Booting into safe mode means that only stock apps get to run and all third-party apps are disabled. If the issue/error message doesn’t come up while your phone is on safe mode then an app you recently Downloaded is the culprit. You can fix it by deleting the recently Downloaded app then work your way down that list till the error stops. If the error keeps popping up in safe mode then there is only one thing left to do.
Factory Reset Your Device
If you’ve exhausted all the available options listed below and you’re still getting the error message on your device then you’ll have to factory reset your device. You can do this by accessing your settings menu, Locate the factory reset option and click on it. But first, you’ll need to backup your important files and apps as doing that will wipe everything on your smartphone. Once you factory reset your device, the error message will definitely stop. If it still doesn’t, let us know down in the comment section for further assistance.