How to contact GOTV customer care service

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How to contact GOTV customer care service

This post is a tutorial on how to contact GOTV customer care service. As a GOTV subscriber or an aspiring GOTV subscriber, There are various reasons why you might need to contact their customer care service. Whether you want to know how much is the GOTV decoder, how to subscribe to the subscription plans, how to get details on the channels and how to make online payments, etc.

One way or another, you will need one of the details I will that will be listed below in this article. GOTV customer care service is always reachable by any means suitable to you. So whether you are phone call person, always receive email messages on your device or you are a social media freak. Even if you are a face to face person, there are various ways to contact the GOTV customer care service.

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Here’s how to contact GOTV customer care service;

1) GOTV customer care contact number: You can always call this number (08039044688) for swift help and response. Although you will be charged at the normal call rate depending solely on your network provider.

2) GOTV customer care address: If you are one of those that love getting things done face to face, then you should visit their office. Their main customer care office address in Nigeria is at Plot 1381, Tiamiyu Savage Street, Victoria Island, Lagos, Lagos State.

3) GOTV customer care website: You can also visit their website ( Click on the live chat channel, and begin a live chat with their customer representative. You can also click on the contact page on their site to send your request and they will reply by email.

4) GOTV customer care email address: You can send them a direct email message to ([email protected]) and await their response. Although it may take them hours to reply, at least you wouldn’t spend much airtime or data.

5) GOTV customer care social media accounts: This method has been really helpful to lots of GOTV customers because they tend to reply within minutes. You can reach them via Twitter (@gotvng), and Facebook (


About Author

Joseph Young

Africa's most sought-after Mobile Reporter.


  1. mr and mrs adekoba on

    I recharge my gotv account but its not working and when I call customers care,I have been suspended pls kindly reactivate it 4601682808

  2. hi, I am currently on Gotv plus but the channels such as M movie, zeaworld, etc are not showing. my IUCI number is 7023605748

  3. Olaonipekun olaniyi on

    gud afternoon my name is olaonipekun olaniyi abolaji av just paid the sum of #1,900 through my online bank account to reactivate my GOTV decoder IUC no 2009408313 at exactly 3 10pm this afternoon, but unfortunately my decoder is still showing the E16 error kindly cross-check

  4. Arikewusola Taiwo on

    I subscribed for gitv plus but can’t view all necessary station, please do the necessary asap…iuc number is 4613693297

  5. I recharged for gotv plus which is 1900 but the channels I am viewing are not complete for that 1900 and my IUC number is 7020820577

  6. Ismail Christianah Oluremi on

    I paid for gotv plus since 14/09/2018,till now, I don’t have access to my account. I have tried the easy self service available, still can’t access what I paid for. Quickly fix the problem IUC :4613399299

  7. we subscribed to GoTV of #1900 after it works for about two hours..the thing just went off and said it has expired please help to correct this mistake….. Name Oyekunle…
    IUC no 2028919616

  8. Kenneth Uwanogho on

    Please kindly rectify the issue with my gotv subscription have made payment on 09/09/18 but still not working. Have tried to reset by I was notified my account has been suspended. Please do the needful.

  9. Kache nyimbiri on

    I have jus made a payment 4 ma gotv subscription BT still not showing ma ulc number z 2014246732 please kindly help

  10. Agiri doyinsola on

    Please I just subscribed and it has not been activated my IUC number is 2005096009 phone number 08038596912

  11. Joshua EKPANG on

    I subscriber my GOTV 13/7/2018 with quick teller,#1900 my iuc number is 4613621923 I,m Joshua EKPANG. Pls activated my decode, thanks.

  12. Assamani john ezekiel on

    I mistakely made payment for gotv sub. to iuc no 2021997932 instead of 2021997935. From my fbn mobil app.please gotv help me to correct the error. Phone number 08065038339

  13. Please I mistakenly subscribe 1350 on gotv and latter subscribe 1900 which is the package I always paid for since last night till now am not able to view anything.

  14. Prosper oyem on

    Please i got a new gotv and they are saying the subscription is expired,meanwhile its not due yet,please rectify Iuc no 7020936032…phone number 07067134013. Thanks

  15. Omotoso olufemi Peter on

    My IUC no is 2028637423. Why is my monthly recharge #3650 as against #1900?. Tel no. 08138822278

  16. Idoko praise on

    Please is it possible to subscribe for Go TV plus when you have been upgraded to Max.? Because I want to do that now

  17. Ariyo Ismaila on

    Hello good day ….My IUC no is 2022130285. I just recharged my gotv today 14/06/2018 and yet I haven’t been connected. Please do something.

  18. Alim Toheeb on

    Good morning, I recharge my Gotv yesterday, 19th of May, 2018, till now, it hasn’t reflect on the decoder.
    IUC No. 7020892266

  19. My IUC no is 2022061007. I just recharged my gotv today 18/05/2018 and yet I haven’t been connected. Please do do something about this thanks

  20. Hi.I make payment for gotv since 5th of April till now is not yet working
    Uic no 2029096414
    Phone no 08142762007

  21. Collins igbinedion on

    Hi my name Collins igbinedion I made a subscription payment for Gotv since on Thursday 26 2018 but it has not been activated, IUC 4601658788 Phone 08037953339 Truncation REF number 10942555915544

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