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  1. Sobiye olajumoke Z says

    Why access bank doing nonsense like this whn they send money me i we nt no untill i start call the customer why why why pls untop my money

  2. Ubong Etienam says

    Please I had account with Diamond bank, now that the bank had merge with Access bank is the account still functioning under Access? Secondly, I used the used code *901*5# to check my account balance the said is invalid code. please what should I do.

  3. Bola Omotosho says

    Is not working

  4. Hadiza says

    I hope this is not a scam?

  5. David says

    What a timely post…I am used to First Bank and I didn’t even know how to check my access bank balance…Thanks

  6. Elizabeth Ajakaiye says

    Pls why is access bank denoting my money all the time?

  7. Simon says

    Pls how can I check my acc ballance using small phone?

  8. ademakinwa adenike y says

    i dont know why i was unable to receive alert this days

  9. Joy Benson says

    Y are they telling that they can’t retrieve the profile of the accounts?

  10. Adetokunbo says

    I really wanna check my account balance buh this sms stuff isn’t working pls help…BAL space and account no to a number given by access

    1. Mathias blessing Nwamaka says

      Is not working

  11. Okpala Daniel O says

    I’m no longer receiving alert from the bank due to i lost my alert sim card and am no longer in Nigeria..

  12. Okpala Daniel O says

    I have lost my alert sim car so I want to change the number

  13. LadyB says

    I really want to check my balance but *901*5# and last 4digits of bvn is not just working today..

    1. ibiba Ibinabo tamunominji says

      I’ve not been able to check my account balance with ussd code. Though i have a diamond bank account which access bank confirmed is still operating a few days ago. What should i do.

  14. Oladimeji tobiloba says

    I have lost my alert sim card so I want to change the number

  15. kay says

    I want to change my phone number

  16. Henry Opara Amadi says

    I want to transfer money to someone through mobile but anytime I try it will tell me “Cannot retrieve account detail” please what do I do. I need to do this transfer before month end.

    1. Admin says

      Ensure you registered your number with Access Bank mobile banking and follow the instructions here

      1. Simon says

        How can I check my acc ballance using small phone?

  17. Okon ekebo Paul says

    I want to change the phone number in my account

    1. Admin says

      Hi Okon, you have to contact your bank customer care rep to do this

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